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Updated on 20 Sep 2026
Privacy Policy
APN Tech Limited (RM 5003, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Hong Kong), hereinafter “APN”, does not ask for your name, email address, phone number, or any other personal identifier to use its app and VPN service. When you install the app, a random client identifier is generated on your device; it is not linked to your Apple ID, Google account, or any personal information.
To run the service, APN stores a small amount of technical information: your client identifier, your device model and operating system version, its display language and screen resolution, the IP addresses of your recent connections, the IP addresses your device reaches through the tunnel and the time each of those connections began, the volume of traffic carried for you, and which controls you tap inside the app. Connection records—IP addresses and traffic volume—are kept for no longer than 60 days and then deleted automatically.
APN uses this information only to operate and protect the service: the client identifier for authentication, the device model and OS version for diagnostics and crash analysis, IP addresses, including the ones your device reaches, to detect abuse and to report malicious or criminal activity to the authorities, traffic volume to limit or block abusive use, and the controls you tap to learn which parts of the app serve people well and which do not.
APN never inspects, logs, or stores the content of your traffic, and never records which DNS queries came from you.
When you turn on split tunneling, the app reaches popular services of your own country, such as Yandex, Digikala, or Bilibili, outside the tunnel. To build the list of addresses this needs, APN’s servers note which names of those services are being resolved, without recording who asked, and keep only the names and their addresses.
While the tunnel is up, your device resolves domain names through Google Public DNS at 8.8.8.8 and 8.8.4.4. Those queries travel through APN’s server, which relays them without inspecting or logging them, and Google answers them under its own privacy policy.
When you open a link that somebody shared to recommend APN, that link carries their client identifier. APN stores it together with your IP address, your browser identification, and your preferred language, so that whoever recommended the app is credited if you install it. This record is kept for no longer than 24 hours and then deleted automatically. It is not a cookie, it is not a tracker, and it is never linked to the pages you visit.
The APN website counts its visitors with Google Analytics, a service operated by Google. It places a cookie in your browser and reports to Google which pages of the site you open, from which country, and with which browser; APN reads only the totals, and they are never linked to your client identifier or to your VPN connections. Google processes these visits under its own privacy policy, and the app itself counts nothing of the kind.
Payments are handled entirely by the App Store, Google Play, or Huawei AppGallery; APN never sees your card or banking details. APN keeps a record of each transaction—its identifier, amount, time, and what it bought—solely for accounting and dispute resolution. The store’s own billing library also reports your device model, system build, language, and mobile network country to the store operator; that traffic belongs to the store and APN cannot switch it off.
The in-app help assistant answers your questions with the help of the OpenAI API. When you ask a question, the text of that question and the recent conversation are sent to OpenAI to generate a reply; your IP address and client identifier are never sent. A question may contain whatever you choose to type, so please do not share account, payment, device, or connection details with the assistant. Under OpenAI’s API terms this text is used only to produce the reply, is not used to train its models, and is retained only briefly for abuse monitoring before deletion.
When the Android app cannot connect at all, it may send its own diagnostic log to Firebase Crashlytics, a service operated by Google. That report carries the app’s own messages about what it tried and how it failed, a random identifier for the installation, and a pseudonym standing in for your client identifier—never the identifier itself. APN reads these reports only to learn why the app fails to connect for some people, and Google processes them under its own privacy policy.
Apart from the help-assistant, diagnostic-report and site-analytics processing described above, APN does not use your data for advertising, profiling, or sale to third parties, and does not share it with anyone. The only other exception is a valid legal request from law enforcement, which APN is obliged to honor.
All data is stored in APN’s database hosted on Amazon Web Services in the United States.
Apart from Firebase Crashlytics and Google Analytics as described above, no third-party analytics or advertising services are used.
Contact: privacy@apn.tech
